Job Description

Come join our Burger King Team!

As a Burger King Team Member you will be an energetic, outgoing, people-oriented candidate with strong verbal communication skills and ability to work effectively in a fast-paced environment maintaining high level of customer focus. The primary purpose of a Customer Service Associate is to directly interact with customers and deliver a fast, fun and friendly experience while maintaining a safe and clean environment.

Duties:

• Greets every customer in a quick and courteous manner.
• Provides a pleasant dining experience to all our customers and responds to customer inquiries in a timely fashion.
• Develops and maintains product knowledge and provides customers with product recommendations.
• Follows sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining areas.
• Ensures compliance with operational standards, company policies and ordinances.
• Sustains consistent high quality of food preparation and service.
• Keeps professional image by maintaining proper uniform and appearance standards.
• Works effectively with others (individuals and departments) in a positive, supportive and cooperative manner.
• Helps other associates in their duties and assists new associates in learning their new job skills.
• Communicates any issues of concerns and ensures all internal matters are presented to GM in a timely manner.
• General knowledge of all point-of-sale equipment.
• Processes customer sales accurately and efficiently. Ensures cash drawer levels are maintained in compliance with company policies and procedures.
• Receives and stocks all merchandise in accordance with company policy.
• Ensures stock is faced up, clean and presentable at all times.
• Follows company policies and procedures 
• Maintains a high standard of cleanliness.
• Cleans in accordance with the brands specific sanitary standards including but not limited to: sweeping and mopping floors, cleaning walls, counters, tables, kitchen and service equipment.
• Cleans the customer service area by removing trash, cleaning restrooms and the parking lot.
• Performs all duties in a safe and responsible manner to assure workers, customers, suppliers/contractors and the environment are not at risk.
• Complies with all company safety policies, procedures and instructions.
• Uses materials handling procedures and equipment provided to minimize contamination or injury.
• Reports to management any unsafe practice or condition and follows all safety initiatives.

Requirements

• Physically capable of standing for long hours.

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