Job Description

Essential Job Functions

• Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients
• Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months
• Work with victims of crime who come to the precinct or PSA seeking assistance
• Conduct home visits with officers and detectives to assist victims as needed
• Provide information, referrals, and practical assistance to victims experiencing crime
• Conduct client centered safety assessments and safety planning suited to the individual’s needs
• Provide crisis intervention and supportive listening
• Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation
• Provide criminal justice advocacy
• Advocate for victims for public benefits they may be entitled to
• Help with applying for compensation through the New York State Office of Victims Services (OVS)
• Coordinate community resources for crime victims
• Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements
• Provide emergency practical assistance for victims including transportation and food vouchers
• Work collaboratively with police officers to effectively aid victims
• Collect data, track the history of crimes, and prepare monthly reports
• Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics
• Advocate with Family and Criminal Court staff for victims
• Provide coverage in vacant precincts as needed
• Conduct trainings with police personnel
• Conduct community presentations
• Attend relevant trainings, workshops and seminars
• Work with other victims of domestic violence as needed
• Perform other related tasks as assigned

Interacts With

• All internal Safe Horizon programs and departments that can comprehensively support the client and case plan
• All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems
• The district attorney’s office in each of the boroughs, including the domestic violence bureaus
• New York City Family Justice Centers

Knowledge And Skills

• Clear and concise verbal and written communication skills
• Excellent interpersonal skills, be assertive and well organized
• Demonstrate the ability to work independently and within a precinct or PSA setting

Education

• Bachelor’s degree required or equivalent training and experience.

Experience

• A minimum of two years’ experience in crime victim service delivery, or other relevant experience
• Basic knowledge of crime victim and domestic violence issues
• Knowledge of the police and criminal justice system helpful

Other

• Basic understanding of computer and systems for managing case records
• Bilingual ability may be required to meet individual precinct/community linguistic needed
• Flexibility working some evening and weekend hours

Schedule

This position is on-site.

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Technology Statement

Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

Know Your Rights: Workplace discrimination is illegal.

Hiring Range: $23.90 - 25.00 Hourly

Full-time Hours: 35 Hours per week

Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

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