Job Description

HVAC Manager – Retrofit Install | Phoenix, AZ Compensation: $80,000–$100,000 annually, based on experience Employment Type: Full-Time Ideal Air Conditioning and InsulationWe are a trusted provider of HVAC solutions, insulation services, and comprehensive home energy efficiency improvements throughout the greater Phoenix metropolitan area, including Scottsdale, Mesa, Tempe, and Chandler. Our team helps homeowners and businesses create more comfortable, energy-efficient, and healthier indoor environments through services designed to enhance indoor air quality, improve building performance, and support the safety and long-term health of every property we serve.About the Role:We're looking for an experienced HVAC Installation Manager to lead our residential installation department. This individual will oversee daily operations, support and develop installation technicians, maintain high-quality workmanship, and drive team productivity and job profitability.Ideal Candidate: Someone organized, a hands-on leader who understands insulation, duct work, residential retrofit installations, and takes pride in customer satisfaction, and continually looks for ways to improve processes and performance.What We Offer: Company-provided take-home vehicle and fuel cardCompany uniforms, iPhone, and iPadFully paid NATE certification training and testingManufacturer training opportunities for Trane and Mitsubishi equipmentOpportunity to work with Trane Comfort Specialists and Mitsubishi Ductless Elite ProsJoin a company recognized with the ENERGY STAR Award in 2023 for Sustained ExcellenceWork alongside BPI-certified professionalsEmployee Benefits: Medical insuranceDental and vision coverageLife insurance40 hours of paid vacation during the first year, with additional time based on tenure40 hours of paid sick leaveSeven paid holidays401(k) retirement plan with company matchingKey Responsibilities:Direct daily installation department operations, including crew assignments, scheduling, and dispatching.Coordinate installation timelines and maintain proactive communication with customers regarding scheduling, project updates, and anticipated lead times.Lead installer development through ongoing coaching, technical training, and performance management.Facilitate weekly installation team meetings to reinforce standards, share knowledge, and improve productivity.Coordinate job materials, equipment, and supplies to ensure crews are prepared before arriving at each installation.Maintain accountability for company policies, installation procedures, safety practices, and quality expectations.Ensure company vehicles remain clean, organized, properly maintained, and stocked with necessary tools and materials.Monitor warranty claims, service callbacks, and installation quality to keep performance within established company targets.Review completed installations from the previous day, verifying required system testing, commissioning data, and job documentation.Conduct employee performance reviews and establish development goals to help installers improve their technical skills and overall performance.Identify opportunities to streamline installation workflows, improve efficiency, and enhance the customer experience.Manage installation labor, job costs, and departmental performance to achieve profitability and revenue goals.Qualifications & Experience: At least three years of HVAC management or supervisory experience.Strong background in residential HVAC replacement and retrofit installations.Demonstrated success in achieving revenue, productivity, and operational performance goals within HVAC or a related service industry.Excellent communication skills, with the ability to coordinate effectively with technicians, customers, and company leadership.Experience managing inventory, organizing warehouse or truck stock, and implementing inventory tracking procedures.Exceptional organizational skills, attention to detail, and the ability to follow projects through to completion.Strong computer skills and the ability to quickly learn new business and operational software.Proven ability to lead, motivate, train, and develop team members.Ability to manage responsibilities independently while contributing to a collaborative team environment.Valid driver's license with a driving record that meets company insurance requirements.What Success Looks Like:The successful candidate will build a dependable, highly skilled installation team that consistently delivers quality workmanship, positive customer experiences, efficient project completion, and profitable results. This role is an opportunity for a motivated HVAC leader to make a meaningful impact on the company's operations and continued growth.Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.

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