IT Network Admin - Cisco & Windows Support Job at PermiaCare, Midland, TX

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  • PermiaCare
  • Midland, TX

Job Description

Salary: $62,000 - 62,000 per year Requirements:

  • High School Diploma or GED required
  • Associates or Bachelors degree in Information Technology, Computer Science, or a related field preferred
  • Minimum of 3 years of networking experience with practical skills in network stacks, PC hardware, and software
  • Familiarity with Microsoft Office applications
  • Healthcare or regulated environment experience is preferred
  • Valid Texas Drivers license and acceptable driving record required
  • Must pass criminal history and background checks and pre-employment drug screening
  • Relevant certifications, such as Network+, CCNA, or equivalent experience, preferred
Responsibilities:
  • Oversee and maintain the wired and wireless network systems, including switches, firewalls, routers, and access points
  • Set up and manage VLANs, firewall rules, VPN connections, and wireless configurations
  • Monitor network performance and availability, addressing connectivity problems as they arise
  • Act as the main point of contact for Internet Service Providers, managing outages and service modifications
  • Diagnose network-related incidents and perform root cause analyses
  • Keep network documentation up-to-date, including diagrams, IP addresses, and configuration records
  • Apply approved security settings to network devices
  • Ensure firmware is updated and patched on network hardware
  • Participate in network-related disaster recovery testing
  • Ensure network setups comply with internal security standards and HIPAA regulations
  • Assist in resolving vulnerabilities connected to network devices
  • Review firewall logs to detect suspicious network activities when directed
  • Support incident responses linked to network infrastructure
  • Respond promptly to user requests for PC hardware support via NinjaOne help desk, while repairing and maintaining equipment as needed
  • Provide assistance and training to users regarding Microsoft Office, Windows email, and networking issues
  • Follow IS Department procedures for technology asset tracking to assist the Accounting Department
  • Meet team performance goals and objectives
  • Safeguard the confidentiality of sensitive records and information as per HIPAA and company policies
  • Maintain consistent attendance, reliability, and punctuality
  • Adhere to compliance policies regarding Abuse, Neglect, and Exploitation reporting
  • Uphold the Code of Conduct and Standards of Behavior within the organization
  • Foster positive working relationships with clients, families, coworkers, and visitors through respectful interactions
  • Maintain effective communication with the supervisor
  • Efficiently manage incoming mail and email communications
  • Answer phone calls, record messages, and respond to inquiries promptly
  • Ensure a safe and clean working environment by adhering to company rules and regulations
  • Apply trauma-informed practices in all job interactions
  • Represent PermiaCare with professionalism in community engagements
  • Ensure compliance with legal and company standards at all times
  • Keep valid drivers license, auto insurance, and reliable transportation
  • Complete assigned training punctually
  • Perform additional duties as required
Technologies:
  • Firewall
  • Firmware
  • Hardware
  • Support
  • Network
  • Security
  • VPN
  • Windows
  • Ada
  • Azure
  • Cloud
  • Excel
  • Mobile
  • TCP/IP

More:

At PermiaCare, we are dedicated to providing essential support within our community, with the opportunity to work in a dynamic environment. Our team values flexibility and professionalism, aiming for excellent service and connectivity throughout our operations. We offer a competitive salary of $29.82 per hour, with potential sign-on bonuses, and a standard workweek from Monday to Friday, 8 AM to 5 PM, with some flexibility in scheduling. We are located in Midland and engage in both office and field settings, contributing to a collaborative and respectful workplace culture.

last updated 22 week of 2026

Job Tags

Hourly pay, Full time, Work at office, Relocation package, Monday to Friday

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