Job Description

Job Description and Duties

The Office of Legal Affairs (OLA), Employment Advocacy and Prosecution Team (EAPT) assists in investigations into employee misconduct, advises on disciplinary decisions, and pursues disciplinary actions on behalf of the California Department of Corrections and Rehabilitation (CDCR). In addition, EAPT litigates appeals to the State Personnel Board (SPB), requests to file charges with the SPB, or whistleblower complaints before the SPB, and defending or prosecuting petitions for writs of administrative mandamus before the superior and appellate courts.

Under the direction of the Staff Services Manager II (Supervisory), the Office Technician (Typing) will independently perform administrative office work for OLA and provide support to multiple areas such as front reception, procurement, and travel. Duties include mail and document handling, data entry, logging and tracking, corresponding, and completing forms. The incumbent should be comfortable with managing interruptions and reprioritizing tasks under pressure.

Individuals who are eligible for a Training and Development assignment may also be considered for this position.

Human Resources Technology System
The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process.

HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from  DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.

For HRTS communication, this is in reference to Job Requisition (JR) 3986.

CDCR/CCHCS employees are encouraged to use their existing CDCR email address on their job application.

This advertisement is for an Office Technician (Typing) position located in Sacramento. Please indicate the position number on your application: 065-400-1139-013.

Effective July 1, 2025, the Personal Leave Program 2025 (PLP 2025) was implemented in response to the status of the State budget. PLP 2025 requires that each full-time employee receive a 3% reduction in pay in exchange for five (5) hours of PLP 2025 leave credits monthly through June 2027. Salaries do not reflect the recent changes.

Note : Main communication for this position will be through email. Please ensure you have a valid email address on your application.

You will find additional information about the job in the .

Working Conditions

OLA provides a secured access facility with free on-site parking and is situated in Sacramento within the 95827 zip code. The Department will provide a lap top.

This position may be eligible for a hybrid telework after the probation period, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. During the probationary period, the work hours are 8:00 a.m. - 5:00 p.m., Monday - Friday. The successful candidate must reside in California upon appointment. Telework is only available to residents of California.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Do not include any confidential information on any documents you submit for a job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at .

Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting prior to appointment.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to .

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

1. Customer service experience.
2. Professional communication skills.
3. Customer service orientation.
4. Reliability and accountability.
5. Ability to follow direction.
6. Organizational and multitasking skills.
7. Professional demeanor and presentation.
8. Initiative and willingness to go above and beyond.
9. Tact and conflict management skills.
10. Proficiency with standard office tools (e.g., Microsoft Office, fax, phones).
11. Willingness to promote an inclusive workplace that empowers employees from a variety of backgrounds, perspectives, and personal experiences.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website,  , and the CalPERS website,  .

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at  .

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at  .

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at  .

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Essential Functions

• Must be able to work 40 hours per week; set work hours during core business hours (work hours begin as early as 8:00 a.m. and end as late as 5:00 p.m.), and work outside of normal business hours in emergency situations or to accomplish specific work;
• Communicate effectively, verbally and in writing, to Departmental staff, public, vendors, outside agencies, etc. in order to disseminate or obtain information, respond to inquiries, and/or to receive/provide direction/orders, prepare correspondence, create/update desk procedures, train staff, etc.;
• Able to be supervised by assigned supervisor or manager;
• Compose written documents (e.g., letters, memos, etc.) in order to document, respond to inquiries or requests, or complete assignments utilizing typing skills, computer programs, notes and/or dictation, transcribing skills, reading comprehension skills, written communication skills, grammar skills, proofreading and editing skills, etc.;
• As the front desk and telephone receptionist, greet and direct visitors and/or callers accessing services of the OLA. Make inquiries about the visitor/caller identity, the purpose of the visitor/caller request, and refer the visitor/caller to the appropriate program staff for further handling, or take messages as necessary;
• Receive, open, date stamp, sort, log, and properly distribute all incoming mail, faxes,  and other documents; prepares and process items for faxing and/or mailing and overnight delivery;
• Perform timekeeping duties by coordinating the distribution, collection, review, and processing of monthly timesheets and providing to Personnel;
• Prioritize and organize workload to ensure time frames are met;
• Ability to work independently, as well as in a team environment to complete assigned work tasks;
• Maintain confidentiality of all Departmental information, concerns, issues, etc.;
• Review incoming e-mails and other correspondence to determine appropriate action and refer to appropriate staff;
• Create and maintain a variety of electronic and paper tracking and filing systems to organize and maintain documents for future reference;
• Create, proof, format, edit, and/or finalize various complex correspondence, forms, reports, and memorandums, including those of a sensitive or confidential nature, in a variety of formats (Microsoft Word, Excel, etc.) using Departmental standards for format and distribution;
• Track, maintain, and organize office supply inventory, and order office supplies as needed. Maintain the Supply Database, and coordinate all procurement paperwork with appropriate staff;
• Perform data entry work in order to input, extract and disseminate information, track documents, maintain and update records, logs, etc.;
• Perform mathematical computations such as basic addition, subtraction, multiplication and division to complete assigned tasks;
• Develop and maintain professional working relationships with Department employees at all levels;
• Operate various office machines/equipment such as the telephone, photocopier, fax, personal computer, mail machine/scale/meter, calculator, etc. to produce completed assigned duties;
• Provide new staff with On-the-Job Training, as required;
• Back up other staff in the contracts and training teams as needed;
• Lift, carry, move and/or drag items such as reams of paper, binders, manuals, training material, etc. weighing up to 20 pounds;
• Attend meetings as required, and complete all annual training requirements;
• Travel may be required to off-site locations, to various parts of the state via vehicle, train, bus, and/or plane.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - A Typing Certificate is required and should be submitted with your Employment Application (STD. 678). Applications received without an appropriate Typing Certificate will be rejected for being incomplete and will not be considered.

Job Tags

Permanent employment, Full time, Work at office, Remote work, Trial period, Monday to Friday, Night shift

Similar Jobs