Work Location : Santa Clara, CA, US; Onsite
Work Schedule : Monday to Friday, 8 hours per day
Engagement Model : Fixed-term employment; Full-time
Estimated Project Duration : 4 to 5 months
Estimated Start Date : March 2nd, 2026
Language(s) Needed : English (US)
Role Summary
The Receptionist will welcome participants for the onsite data collection project, including checking their IDs, having them sign the NDA and providing instructions on expected participant behavior during the collection. The Receptionist will also help manage the daily schedule and will work with the remote Scheduler in finding replacements in case of participant cancellations.
Role Responsibilities
Check participants in and out of the study through booking software
Treat participants with the utmost level of care and professionalism
Confirm that participant information is logged correctly
Support participants throughout the process while ensuring they understand the study’s guidelines
Ensure accurate and up-to-date information through transparent and clear communication
Facilitate project changes for scheduling and resource planning
File study documentation when appropriate
Provide ongoing support and information to participants
Help manage the daily schedule and work with the remote Scheduler: contact participants to confirm appointments, provide directions and/or find replacement participants in case of cancellations
Manage the availability of water, snacks, and other goods and supplies
Role Requirements
High school diploma or equivalent; further education or certification is a plus
Proven experience in scheduling, reception or administrative roles
Professional English fluency
Must possess outstanding customer service and excellent communication skills including phone, email and electronic media communication
Experience working as a company team member
Must be flexible and able to shift focuses quickly
Support moderators, project coordinators and managers in achieving the desired goal
Resilient personality; must look for opportunities to adjust through applied feedback
Self-motivated, quick learner and organized
Ability to juggle multiple projects at once and effectively multitask
Quality and detail-oriented mindset
Ability to work independently and meet deadlines
DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.
We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.
To learn more about DataForce please visit us at .
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. For more information on the TransPerfect Family of Companies, please visit our website at .
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