Emergency Department Patient Care Technician Full-Time
Education
Minimum: High school diploma or GED
Preferred: Post-secondary education in a related field; Medical Terminology coursework
Licenses/Certifications
Current BLS certification (provided during first week of hire)
CPI certification within 30 days of hire
Experience
Minimum: One year of acute care experience in a hospital setting; computer literacy required
Preferred: Experience in phlebotomy, EKG, emergency department, and Medical Terminology
Skills and Qualifications
Ability to organize, plan, and complete assignments under supervision of a Registered Nurse
Strong interpersonal, communication, and organizational skills
Demonstrates discretion with confidential information
Courteous interaction with patients, families, and staff
Computer literacy required; preferred experience with Microsoft Office, Meditech, Excel, and spreadsheets
Customer Focus
Demonstrates professionalism, effective communication, and a commitment to a healing environment
Promotes safety, dignity, respect, and well-being in all interactions
Population-Specific Competency
Provides age-appropriate care to pediatric, adolescent, adult, and geriatric patients
Demonstrates understanding of growth and development principles across the lifespan
Exposure Control
Occupational exposure to bloodborne pathogens anticipated; role involves potential contact with blood, body fluids, and tissues
Position Summary
Performs patient care activities and clerical functions under supervision of a Registered Nurse
Supports clinical operations of the Emergency Department
Provides technical assistance and participates in unit and organizational improvement activities
Responsible for review and completion of Emergency Department records
Essential Job Functions
Performs phlebotomy, EKGs, patient transport, hygiene care, vital signs, weights, pulse oximetry, and assists with procedures
Inputs radiology, laboratory, and EKG orders accurately and promptly in Meditech
Maintains departmental filing system, manages mail, and ensures organized record-keeping
Monitors and orders supplies, restocks rooms, and maintains cleanliness and organization of utility areas
Manages communication within the department, including answering phones, conveying messages, and assisting visitors courteously
Accurately enters patient orders, discharges, transfers, and related information into Meditech
Keeps patients and families informed about care processes and supports patient needs throughout their emergency visit
Additional Core Emergency Department Technician Responsibilities
Monitors and reports changes in patient condition promptly to nursing staff
Assists with wound care, splinting, and sterile dressing setup if needed under RN/MD supervision
Follows infection prevention and isolation protocols rigorously
Demonstrates proficiency in prioritizing multiple patients and tasks in a fast-paced environment
Supports de-escalation and behavioral emergency interventions
Collaborates with multidisciplinary team members to ensure efficient patient flow and continuity of care
Accurately documents patient care and observations in the medical record according to policy
Maintains equipment by cleaning, testing, and reporting malfunctions promptly
| Skill Required /Desired Amount of Experience | |||
| Minimum: 1-year as PCT or similar role in an Acute Care hospital setting | Required | 1 | Years |
| BLS Certification (must be through American Heart Association or RQI specifically) | Required | 0 | |
| High school diploma or GED | Required | 0 |
| No. Question | |
| Question1 | Have you worked at any Finger Lakes Health locations in the past? |
| Question2 | Do you have your own method of transportation (personal car or rental car)? |
| Question3 | This position can accept local candidates. If you do not live local to Geneva General Hospital, have you explored housing options/costs in the area? |
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