Location: Miami, FL - Onsite/Hybrid
Type: 6‑month Contract‑to‑Hire
We are seeking a Technical Project Manager with strong leadership experience to oversee technology deployments and guide a team of junior project managers. This role requires a proactive, assertive self‑starter who can manage complex rollouts with minimal supervision, ensuring successful delivery of innovative restaurant technology solutions.
Lead and mentor a team of junior project managers, providing direction and oversight.
Develop and manage project plans, rollout schedules, and deployment tracking using Excel and other project management tools.
Oversee the planning, execution, and delivery of restaurant technology solutions, including kiosks, digital menu boards (DMBs), POS platforms, labor scheduling tools, and back‑of‑house systems.
Coordinate with vendors, franchisees, and field support teams to ensure timely delivery and deployment.
Act as a liaison for franchisee technology needs, including communication, training, and issue resolution.
Manage vendor relationships to ensure accurate equipment delivery and ongoing support.
Utilize project management platforms such as Smartsheet, Jira, or Monday.com to track progress and manage workflows.
Ensure deployments align with organizational goals and industry best practices.
Minimum 10 years of professional experience, including 3+ years in team leadership .
Strong project management background with proven success in technical deployments.
Advanced proficiency in Excel for project planning, scheduling, and data analysis.
Experience with project management tools (Smartsheet, Jira, Monday.com).
Strong understanding of restaurant systems (POS, labor scheduling, back‑of‑house software).
Excellent communication, problem‑solving, and stakeholder management skills.
Assertive, self‑motivated, and able to thrive in a fast‑paced environment.
Working knowledge of current and emerging technologies in the QSR industry is a strong plus.
Technical/software/systems background with experience in enterprise deployments.
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